IFS Nederland, officiële organisator IFS trainingen van het IFS Institute

1. Participants' Contact Details

All participants in training courses organized by Stichting IFS Nederland must provide their full contact details, including their email address. This information is stored and processed securely in accordance with the General Data Protection Regulation (GDPR) and is used to organize the training. Contact details are shared only with Stichting IFS Nederland, the international IFS Institute (IFSI), the training staff and other participants in the same training. They are not shared with third parties who are not involved in the training. Participants who do not want their contact details shared with other participants in the same training must notify the training administration.

For more information about how we handle personal data, your rights in this regard and how you can exercise them, please refer to our privacy statement.

2. Binding guidelines of Stichting IFS Nederland and the IFSI

All participants in the Level 1–3 trainings of Stichting IFS Nederland must read and accept the following IFSI guidelines:

Statement on safety and confidentiality

Code of Conduct

Policy on declining applications

Admission requirements for BIG-registered mental healthcare professionals

Admission requirements for regularly and complementarily practising mental healthcare professionals with recognised qualifications

Stichting IFS Nederland follows these guidelines of the international IFS Institute (IFSI) for its training programmes.

3. Deposit and payment terms

A deposit is required to reserve a place on the training. This deposit is non-refundable and non-transferable. The full participation fee must be paid no later than 12 weeks before the start of the training. After this point, the full amount is non-refundable. If you cancel up to 12 weeks before the start, the participation fee will be refunded, less the deposit. All payments are non-transferable. Participants who do not meet the payment deadlines will lose their place, unless an alternative payment arrangement has been agreed.

4. Certificate of participation

To receive a Certificate of Completion, the minimum required number of attendance hours must be completed. The required number of hours is stated in the relevant training brochure. Attendance is recorded during the training. If the minimum required number of hours is not completed, the entire training component must be repeated at the regular rate.

5. Cancellation and insurance

Stichting IFS Nederland accepts no liability for travel or accommodation expenses incurred by participants in the event that the training is cancelled by the participant or by Stichting IFS Nederland itself. Participants are therefore advised to take out appropriate insurance. If Stichting IFS Nederland is forced to cancel a training, the participation fee already paid will be refunded in full.

6. Changes to the training format

In exceptional cases, Stichting IFS Nederland reserves the right to convert an in-person training into an online format. If this change takes place more than eight weeks before the start of the training, the full participation fee will be refunded if the participant withdraws. If the change takes place within eight weeks before the start of the training or during the training, a full refund will not be provided. In that case, participants will receive a pro rata refund of 10%.

7. Specific needs

Participants with specific accessibility or support needs are asked to contact Stichting IFS Nederland as early as possible, so that appropriate adjustments can be made.

8. Changes to location and dates

Locations and dates may change. Participants will be informed in good time via the contact details provided.

9. Training recordings

Participants are not permitted to make recordings of training content. Stichting IFS Nederland nevertheless reserves the right to record parts of the training for the professional development of its staff. Participants will be informed in advance and asked for their consent.

In certain cases, recordings of non-IFS training components may be made available to participants. These recordings are intended solely for participants’ educational purposes and may not be distributed or shared on social media.

10. Disputes

In the event of a dispute, participants must first contact Stichting IFS Nederland. If the dispute arises during a Level 1–3 training provided by Stichting IFS Nederland, the complaints procedure of the international IFS Institute (IFSI) applies.

11. Changes to these terms

Stichting IFS Nederland reserves the right to amend these terms and conditions at any time. Participants will be informed of relevant changes.

The parties responsible for data processing are:

IFS Netherlands Foundation

Chair: Nina van der Hoek

Douwes Dekkerpad 21

4103 WM

The Netherlands

info@ifstrainingnederland.nl

Telephone: 0628267599

Protecting your privacy is very important to us. Below, we provide you with detailed information about how we handle your data, in accordance with the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (UAVG).

1. Access data and hosting

You can visit our website without providing personal data. Each time a page is opened, the web server automatically stores a server log file containing information such as the name of the requested file, your IP address, the date and time of the request, the amount of data transmitted and the provider from which the request was made (access data). This access data is analysed solely to ensure that the website functions properly and to improve our services. This serves our legitimate interest, which outweighs other interests following a balancing of interests, in correctly displaying our services, pursuant to Article 6(1)(f) GDPR. All access data is processed only for as long as necessary for the purposes stated above.

Hosting

Hosting and the presentation of the website are provided in part by our service providers, who act as processors on our behalf. Unless otherwise stated in this privacy statement, all access data and all data collected through forms on this website are processed on their servers. If you have any questions about our service providers or the basis of our cooperation with them, please contact us using the contact details in this privacy statement.

Our service providers are based in and/or use servers in the following countries, for which the European Commission has established an adequate level of protection: Israel, United Kingdom, United States. The adequacy decision for the US forms the basis for transfers to this third country, provided that the relevant service provider is certified under the EU-US Data Privacy Framework. This certification is in place.

Our service providers are also based in and/or use servers in the following countries: Brazil, Mexico, India, Ukraine. The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on the following safeguards: the European Union's Standard Contractual Clauses.

2. Data processing

2.1 Contact

When you contact us (for example, via the contact form or by email), we collect personal data pursuant to Article 6(1)(b) GDPR in order to handle your enquiry. Mandatory fields are marked as such because we need this information to process your request. Once your enquiry has been fully dealt with, your data will be deleted unless you have expressly consented to further use or we are otherwise entitled to retain it on another legal basis. After your enquiry has been fully dealt with, further processing of your data will be restricted and it will be deleted once the statutory retention periods have expired, pursuant to Article 6(1)(c) GDPR.

2.2 Registration for training courses

Prospective participants can register for our trainings via forms on our website. These forms are provided through Tally (Tally BV, Antwerpsesteenweg 19, 9080 Lochristi, Belgium). The information you provide (for example, your name, contact details and information about your professional qualifications) is sent to Tally and then forwarded to us. The legal basis for this is Article 6(1)(b) GDPR (pre-contractual measures). Data is retained for as long as necessary to process your registration and is then deleted, unless statutory retention periods apply.

2.3 Storage of sensitive personal data

When we receive sensitive personal data as part of the registration procedure, particularly information about professional qualifications and therapeutic training, we handle this data with the utmost care and in accordance with applicable laws and regulations. If there are indications of violations of the law or ongoing investigations, we are required to pass this information on to the competent authorities.

2.4 Collaboration with the IFS Institute

We share personal data, such as names, email addresses and information about participation in training courses, with the IFS Institute (Foundation for Self Leadership, USA) for certification purposes and the development of the international IFS community. As the IFS Institute is based in the USA, processing your data may involve transferring it outside the EU. This transfer takes place on the basis of the European Union’s Standard Contractual Clauses pursuant to Article 46(2)(c) GDPR.

2.5 Storage of and access to personal data

All electronic information is stored on secure servers or in secure cloud environments and protected by passwords. Access is limited to authorized staff.

You may request the transfer, correction, or deletion of your data at any time. Such requests will be processed within one month. In the case of complex requests requiring more time, we will inform you of the reasons and the expected timeframe.

3. Delivery of the trainings

3.1 Video calls and online training: Zoom

We use Zoom (Zoom Video Communications, Inc., 55 Almaden Blvd., Suite 600, San Jose, CA 95113, USA) to deliver our online and hybrid trainings. Connection data and, depending on the settings, audio, video, and chat data may be processed. Transfers to the USA are based on the EU–US Data Privacy Framework, supplemented by the EU Standard Contractual Clauses. The legal basis is Article 6(1)(b) GDPR. Recordings are made only with the participants' explicit consent (Article 6(1)(a) GDPR). More information can be found in Zoom's privacy statement at zoom.us/privacy.

3.2 Training materials: Google Drive

We use Google Drive (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to share training materials between participants, trainers and our team. Personal data (for example, names and email addresses in connection with shared files) may be processed on servers in the USA. Transfers take place on the basis of the EU-US Data Privacy Framework. We have entered into a data processing agreement with Google. The legal basis is Article 6(1)(b) GDPR. Files are deleted after completion of the relevant programme, as soon as they are no longer needed for the relevant purpose, and at the latest upon expiry of the statutory retention periods.

3.3 Group communication: Signal

For communication within training groups, we use Signal (Signal Messenger LLC, 650 Castro St., Suite 120-223, Mountain View, CA 94041, USA). Your telephone number is processed to add you to a training group. Signal is end-to-end encrypted and processes minimal metadata. Participation in the group chat is entirely voluntary. Transfers to the US take place on the basis of the EU Standard Contractual Clauses. The legal basis is Article 6(1)(a) GDPR (consent). You may leave the group chat at any time.

4. Cookies and Other Technologies

To make your visit to our website pleasant and enable certain functions, we use cookies. Cookies are small text files that are automatically stored on your device. Session cookies are deleted when you close your browser; persistent cookies remain on your device and enable us to recognise your browser when you visit again.

Technically necessary cookies required for our website to function do not require consent. For non-essential cookies, your consent is required under Article 6(1)(a) GDPR. You may withdraw consent previously given at any time by adjusting your browser settings.

5. E-mail marketing

5.1 Newsletter

When you sign up for our newsletter, we use the data you provide to send you our newsletter regularly, based on your consent (Article 6(1)(a) GDPR). You may unsubscribe at any time via the unsubscribe link in each newsletter, or by contacting us directly. After unsubscribing, we delete your email address from the mailing list.

Please note that we analyse your user behaviour when sending the newsletter (newsletter tracking). We measure open and click-through rates using techniques such as tracking pixels. The following data, among other things, is processed: the referring URL, date and time of access, browser and device type, IP address and email address. This data is retained for as long as you are subscribed to the newsletter. If you do not wish to be tracked, you can unsubscribe from the newsletter at any time.

5.2 Newsletter Distribution: LaPosta

The newsletter is sent via LaPosta. Your email address and any other information you provide will be stored on LaPosta’s servers. If you have any questions about our service providers, please contact us using the contact details in this privacy statement.

Our service providers are located in and/or use servers in the following countries, for which the European Commission has determined that an adequate level of protection is in place: Israel, the United Kingdom and the United States. The adequacy decision for the USA forms the basis for transfers to this third country, provided that the relevant service provider is certified. This certification is in place.

6. Social media

We maintain a company page on LinkedIn. Information about your use of our LinkedIn page is generally transferred to and stored on servers of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. If you have given LinkedIn consent for this, your data may be processed for market research and advertising purposes. More information can be found in LinkedIn's privacy statement.

Our service providers are located in and/or use servers in the following country, for which the European Commission has determined that an adequate level of protection is in place: USA. The adequacy decision for the USA forms the basis for transfers to this third country, provided that the relevant service provider is certified. This certification is in place.

7. Your rights as a data subject

7.1 Your rights

As a data subject, you have the following rights:

under Article 15 GDPR: the right to access the personal data we process about you;
under Article 16 GDPR: the right to obtain without undue delay the rectification of inaccurate personal data or the completion of incomplete personal data;
on the basis of Article 17 GDPR: the right to erasure of your stored data, unless further processing is necessary for exercising the right to freedom of expression and information, complying with a legal obligation, reasons of public interest, or establishing, exercising or defending legal claims;
under Article 18 GDPR: the right to restriction of processing;
under Article 20 GDPR: the right to data portability;
under Article 77 GDPR: the right to lodge a complaint with a supervisory authority, generally in the Member State of your habitual residence, place of work, or our place of establishment. In the Netherlands, this is the Dutch Data Protection Authority (Postbus 93374, 2509 AJ Den Haag, www.autoriteitpersoonsgegevens.nl). We would appreciate it if you contacted us first so that we can work together towards a solution.

Right to object

Where we process personal data on the basis of a balancing of interests, you may object to this with effect for the future. Where processing is carried out for direct marketing purposes, you may exercise this right at any time. For other purposes, the right to object applies only where you can demonstrate reasons arising from your particular situation. Once you have exercised your right to object, we will cease processing your data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, or the processing serves to establish, exercise, or defend legal claims.

8. Contact

For questions about the collection, processing or use of your personal data, and for requests concerning access, rectification, restriction, deletion, withdrawal of consent or objection to a specific use of your data, you can contact us directly using the contact details at the top of this privacy statement.

9. Changes to this privacy statement

This privacy statement is dated 24 August 2026. We reserve the right to update it where necessary to ensure that it remains compliant with current legal requirements.

First IFS Level 1 trainings in spring 2027

General Terms and Conditions for IFS Level 1–3 Trainings